Refund Policy
Last updated: August 20, 2026
This policy covers paid subscriptions to the UFCalendar Fight API. Our checkout and billing are handled by our merchant of record, Paddle.com Market Ltd, which issues any refund back to your original payment method.
1. What this covers
This policy applies to the Hobby, Pro and Business plans for the UFCalendar Fight API, bought monthly or annually at ufcalendar.com/developers. It does not apply to the free public website, which costs nothing, or to evaluation trial keys, which are granted at no charge and involve no payment.
2. 14-day money-back guarantee
If the API does not work for you, we refund the first payment on any plan in full when you ask within 14 days of that purchase. You do not need to explain why. This applies once per customer per plan, and covers your first purchase of that plan rather than every later renewal.
3. How to request a refund
Email api@ufcalendar.com from the address on your account, or use the contact details on your Paddle receipt. Tell us the account email and roughly when you subscribed. We reply to refund requests within two business days and, once approved, submit the refund to Paddle straight away.
4. How refunds are paid
Approved refunds go back to the original payment method through Paddle. Paddle typically processes them within a few business days, and your bank or card issuer may take a further three to ten business days to show the money. Refunds are made in the currency you were charged in.
5. Cancelling a subscription
You can cancel at any time from your dashboard at ufcalendar.com/account/api or through the billing portal link on your Paddle receipt. Cancelling stops future charges and keeps your API key working until the end of the period you have already paid for. Outside the 14-day guarantee we do not refund the remainder of a period you have started, because access continues for all of it.
6. Renewals
Subscriptions renew automatically until you cancel, at the same price and interval. Paddle emails a receipt for every charge. If an annual renewal takes you by surprise and you have not used the API in that new period, contact us within 14 days of the charge and we will refund it.
7. Exceptions
We may decline a refund where an account has breached the API terms of service, where the guarantee has already been used for the same plan, or where usage shows the service was consumed in volume rather than evaluated. If we suspend an account for a terms breach that was not deliberate, we refund the unused part of the paid period.
8. Your statutory rights
Nothing here limits rights you have under consumer law, including the statutory right of withdrawal available to consumers in the UK and EU. Where local law gives you a stronger remedy than this policy, that law applies.
Contact
Refund questions or requests: email api@ufcalendar.com. We answer within two business days.